All prices include 25 percent VAT if nothing else is stated.

If you are below 18 years of age you need a guardian’s permission to place an order.

We deliver our goods with selected carriers, usually PostNord in Scandinavia and DHL in Scandinavia and in the EU. The customer pays shipping fee. The cost of shipping will show in the checkout. We offer free shipping over SEK 700.

If you as a customer are not satisfied with the products you may make a return. Please use the return form you got in your package and follow the instructions. The return should be sent back in its original package and the product cannot have been used. The product should be returned to us at the latest 30 days after delivery. If it is returned later than 30 days after delivery, only 50% of the total amount will be refunded. 

We always include a return label in your package which is prepaid by us. If you use this return label when you make a return, we will charge you SEK 50 which we will deduct from your refund. Note! Change of Size and products are free of charge, we pay shipping costs both ways.

We include a return form in your package. It has instructions on how to make a return if needed. Please fill in the return form and hand in the package to your closest postal office.

If the customer does not pick up their package at the chosen service point / parcel box and goes in the postal return to us, we will charge the customer SEK 100 (€10) in fee. The order will then be handled as a return.

If you notice that your product is broken, please contact us as soon as you notice. We reserve the right for any errors in printing or typing.

Parcels sent to Norway, Switzerland and other countries outside the EU are subject to customs duties and the customs fee is paid by the customer. Unfortunately, we can not guarantee what the customs fee will be for each package, but it is something that the customer must be aware of.

If you complete a purchase and place an order with us, we assume that you agree to these terms and conditions.

If you have further questions, please send us an email to hello@divinasports.se.